Job description
About Our Client:
Our client stands out as a prominent provider of cutting-edge solutions within the manufacturing and technology sectors. They are dedicated to quality and customer satisfaction, offering customised services that address the specific needs of their clients. Their skilled team of professionals works closely with customers to enhance efficiency and improve operational performance. Committed to sustainable practices, our client continually seeks to innovate and refine their business processes.
Position Overview
In this role, you will be integral in providing administrative support to the Business Development Managers and State Managers. Your responsibilities will include handling inquiries regarding warranties and roadside assistance, onboarding new dealers, managing various reports, and providing general assistance as needed. Additionally, you will assist customers with their queries related to warranties, transfers, and cancellations.
Key Duties
#scr-harley-darmanin
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
Our client stands out as a prominent provider of cutting-edge solutions within the manufacturing and technology sectors. They are dedicated to quality and customer satisfaction, offering customised services that address the specific needs of their clients. Their skilled team of professionals works closely with customers to enhance efficiency and improve operational performance. Committed to sustainable practices, our client continually seeks to innovate and refine their business processes.
Position Overview
In this role, you will be integral in providing administrative support to the Business Development Managers and State Managers. Your responsibilities will include handling inquiries regarding warranties and roadside assistance, onboarding new dealers, managing various reports, and providing general assistance as needed. Additionally, you will assist customers with their queries related to warranties, transfers, and cancellations.
Key Duties
- Respond to phone calls and emails concerning warranty and roadside assistance.
- Provide administrative support to sales and field teams.
- Manage warranty transfers and cancellations.
- Build and maintain strong relationships with internal team members and external customers.
- Identify opportunities for process improvements and propose proactive solutions.
- Assist with other operational tasks as required.
- Outstanding phone communication and customer service skills.
- Strong attention to detail and a commitment to confidentiality.
- Ability to work independently as well as part of a team.
- Proficient in Microsoft Word and Excel.
- Previous experience in a similar administrative role is preferred.
#scr-harley-darmanin
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
