Job description
Join a Leading Australian Health Insurance Provider – Apply Now!
Are you passionate about providing exceptional customer service? We are seeking skilled Customer Solution Consultants for a December 2 start date to assist members of a prominent Australian health insurance provider during the critical premium rate review period. If you have a background in health insurance, retail, hospitality, or contact centres, we want to hear from you!
About Our Client
Our client is a respected leader in the Australian health insurance sector, committed to providing outstanding service and support for their members.
About the Role
As a Customer Solution Consultant, you will:
How to Apply
If you’re excited about this opportunity to support customers during the rate review period, we encourage you to apply now! For further inquiries, please contact the DFP Contact Centre team at 03 8632 9900. We look forward to welcoming you to the team!
Applications Close: Friday 8th November 2024
#scr-harley-darmanin
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
Are you passionate about providing exceptional customer service? We are seeking skilled Customer Solution Consultants for a December 2 start date to assist members of a prominent Australian health insurance provider during the critical premium rate review period. If you have a background in health insurance, retail, hospitality, or contact centres, we want to hear from you!
About Our Client
Our client is a respected leader in the Australian health insurance sector, committed to providing outstanding service and support for their members.
About the Role
As a Customer Solution Consultant, you will:
- Handle inbound enquiries from existing members during the critical rate review period.
- Provide exceptional service and assist customers in understanding their options clearly.
- Participate in a comprehensive, fully remote training program that prepares you for success in your role.
- Candidates must reside within Australia and have relevant working rights
- Training: Enjoy 6 weeks of paid training in a supportive remote environment.
- Variety: Gain diverse experience by working in different roles and industries, enhancing your skill set.
- Networking Opportunities: Build valuable connections across various sectors that can help advance your career.
- Support: Benefit from dedicated support from our recruitment team to help you navigate your temporary work journey
- Access to DFP Learning: Enhance your skills and knowledge with our learning platform.
- Previous customer service experience in a phone-based environment.
- A genuine interest in health and a passion for helping others.
- Self-motivated individuals who thrive in a team-oriented atmosphere.
- Availability to work Monday to Friday, 8:30 AM – 6 PM, with no weekends.
- Proficiency in navigating multiple systems and strong written and verbal communication skills.
- A suitable and stable NBN internet connection to support remote work requirements.
How to Apply
If you’re excited about this opportunity to support customers during the rate review period, we encourage you to apply now! For further inquiries, please contact the DFP Contact Centre team at 03 8632 9900. We look forward to welcoming you to the team!
Applications Close: Friday 8th November 2024
#scr-harley-darmanin
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
