Job description
Our valued State Government client is seeking a AO3 Maintenance Support Officer to join their team in Mt Isa. This busy role will see you provide efficient and high standards of customer service to the Department’s customers.
As the Maintenance Support Officer, your duties will include but will not be limited to:
To be successful in this role, you will have:
This role offers an hourly rate of $48.90 + Super, an immediate start and an initial 3-month engagement with a possible extension.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
As the Maintenance Support Officer, your duties will include but will not be limited to:
- Working within a fast-paced environment against KPI’s
- Connecting and maintaining relationships with industry, local suppliers, and internal and external stakeholders.
- Ensuring timely and effective delivery of services.
- Contributing to and actively participating in internal innovation activities.
- Ensuring high standard of data management accuracy.
To be successful in this role, you will have:
- Previous Call Centre/Customer Service experience.
- Demonstrated high level interpersonal skills including negotiation, minimisation of aggression and dispute resolution as appropriate.
- Ability to meet KPI’s.
- Excellent communication skills.
- Ability to work in a team.
This role offers an hourly rate of $48.90 + Super, an immediate start and an initial 3-month engagement with a possible extension.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
