Job description
On behalf of a large Federal Government Agency we are looking for 13 Case Managers to join the ART Case Management team on a 6 month assignment with possible extension. This role can be based in Richmond or Geelong and will working Monday to Friday, 37.5 hours per week.
The roles offer the opportunity to manage complex cases, engage with stakeholders, and contribute to positive outcomes for individuals navigating the appeals process. As an APS6 Case Manager, you will play a key role in managing external review applications, ensuring disputes are resolved in a timely and consistent manner. You’ll provide expert guidance on complex matters, interpret and apply legislation, and work collaboratively with internal and external stakeholders to drive fair and effective resolutions.
Responsibilities include;
To be considered for this role you will demonstrate;
To Apply
As this role is with a Federal Government Agency, applicants must be Australian Citizens to be considered for this role.
Click Apply Now to submit your application today! ◀
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
The roles offer the opportunity to manage complex cases, engage with stakeholders, and contribute to positive outcomes for individuals navigating the appeals process. As an APS6 Case Manager, you will play a key role in managing external review applications, ensuring disputes are resolved in a timely and consistent manner. You’ll provide expert guidance on complex matters, interpret and apply legislation, and work collaboratively with internal and external stakeholders to drive fair and effective resolutions.
Responsibilities include;
- Lead case management activities, ensuring timely and fair resolutions.
- Work closely with internal and external stakeholders to provide expert advice.
- Apply dispute resolution strategies to achieve the best outcomes.
- Attend case conferences, conciliations, and hearings.
- Assess and manage risk, ensuring participant-focused solutions.
To be considered for this role you will demonstrate;
- Experience in case management, dispute resolution, or legal frameworks.
- Ability to interpret and apply legislation and policy effectively.
- Strong leadership and decision-making skills.
- Excellent verbal and written communication skills.
To Apply
As this role is with a Federal Government Agency, applicants must be Australian Citizens to be considered for this role.
Click Apply Now to submit your application today! ◀
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
