APS5 Guidance Officer

Posted 07 January 2025
Salary$55.24 per hour, Benefits: superannuation
LocationCanberra
Job type Contract
DisciplineGovernment FederalPolicy Analyst/Advisor
ReferenceJO-2501-496351

Job description

APS5 Guidance Officer – multiple vacancies
  • $55.24 per hour + super  
  • 12-month contract
  • Hybrid work arrangements
  • Based in Deakin with 2 days WFH
  • Weekly pay | Labour hire
 
About the role:
We are seeking APS5 Guidance Officers on behalf of a Federal Government Agency based in Deakin, ACT. This is a 12-month assignment, with a strong possibility of extension. The position offers flexibility and a pay rate of $55.24 per hour, plus super.

In this role, you will support the Service Guidance and Practice Branch, ensuring that policy, system improvements, and enhancements are clearly communicated through operational guidelines. You will play a key role in developing and updating letters, forms, fact sheets, and guides for both internal and external stakeholders.

Key Responsibilities:
  • Conduct research, draft, and update internal and external guidance documents
  • Interpret policy and legislation and translate them into accessible guidelines
  • Create or revise guidance materials based on stakeholder feedback
  • Gain an understanding of participant pathways, specific participant groups, and technical processes in SAP CRM and PACE systems
  • Provide advice and insights on service delivery, procedural guidance, and operational matters as required
  • Effectively manage multiple priorities, ensuring high standards, adherence to governance protocols, and meeting deadlines, while performing other duties as needed
 
To be considered for this role, you will need to demonstrate:
  • Prior experience in a similar role
  • Strong communication skills and the ability to collaborate effectively with internal and external stakeholders
  • Ability to interpret and draft complex policy and procedural information into clear, user-friendly guidance
  • Experience managing multiple tasks and priorities simultaneously
  • The capability to work with limited supervision, adhering to policies, standards, and precedents
  • Experience working with the Confluence platform and JIRA project management tool is highly desirable.
 
Application Requirements:
  • Applicants must hold Australian citizenship.
  • Be willing to undergo an Australian Federal Police Check and completion of the Agency’s screening checks, including; Working With Children Check, NDIS Worker Screening Check.

How to apply:
If this role is of interest to you, APPLY NOW, with your current resume in MS Word format along with an expression of interest. If you would like to know more then please don’t hesitate to contact Bill O’Rourke on (02) 6162 7319 or via borourke@dfp.com.au

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
 
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
 
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.