Job description
APS4 Case Management Officer – Federal Government Opportunity
📍 Location: Perth, WA
💼 Contract Type: 12-Month Contract (Full-Time hours, on a labour hire basis, meaning there is casual loading already included in the rate in lieu of leave entitlements)
💰 Hourly Rate: APS4 - $43.82/hour + Super
📅 Closing Date: 10 PM AEST, Monday 10th March 2025
📩 Contact: dcargin@dfp.com.au
Join a Vital Government Program!
✅ 12-month contract with potential extensions
✅ Support case management operations in a high-impact role
✅ Work in a team that makes a real difference in people’s lives
Role Overview
The APS4 Case Management Officer plays a crucial role in supporting administrative case management processes within a Federal Government Agency. Working within a structured environment, you will provide data and compliance reporting support, assist with work allocations, and contribute to case management operations.
This role is ideal for someone with strong organisational skills, attention to detail, and a passion for supporting individuals in need.
Key Responsibilities
🔹 Support work allocation processes for case management teams
🔹 Provide data and compliance reporting support
🔹 Assist with case file management and administrative case processing
🔹 Help onboard new staff and provide system support
🔹 Manage emails, team diaries, and CRM/database records
🔹 Ensure accuracy and efficiency in administrative tasks
What We’re Looking For
✔ Strong administration skills – ability to manage multiple tasks in a structured environment
✔ Experience in case management support – assisting with compliance and reporting
✔ Technical proficiency – knowledge of CRM systems, Outlook, SharePoint & Excel
✔ Strong organisational skills – ability to prioritise and meet deadlines
✔ Experience in the disability sector is an advantage
Eligibility Requirements
🔹 Australian Citizenship required, non-negotiable
🔹 Ability to obtain and maintain a National Criminal History Check
🔹 Understanding of government processes and compliance expectations
How to Apply
📌 Applications close 10 PM AEST, Monday 10th March 2025.
🚀 Early applications encouraged, as assessments will be conducted on a rolling basis.
For more information or to apply, please email dcargin@dfp.com.au, please note there is not much more information available, however feel free to email any questions.
Make an impact in this meaningful role—apply today! 🚀
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
📍 Location: Perth, WA
💼 Contract Type: 12-Month Contract (Full-Time hours, on a labour hire basis, meaning there is casual loading already included in the rate in lieu of leave entitlements)
💰 Hourly Rate: APS4 - $43.82/hour + Super
📅 Closing Date: 10 PM AEST, Monday 10th March 2025
📩 Contact: dcargin@dfp.com.au
Join a Vital Government Program!
✅ 12-month contract with potential extensions
✅ Support case management operations in a high-impact role
✅ Work in a team that makes a real difference in people’s lives
Role Overview
The APS4 Case Management Officer plays a crucial role in supporting administrative case management processes within a Federal Government Agency. Working within a structured environment, you will provide data and compliance reporting support, assist with work allocations, and contribute to case management operations.
This role is ideal for someone with strong organisational skills, attention to detail, and a passion for supporting individuals in need.
Key Responsibilities
🔹 Support work allocation processes for case management teams
🔹 Provide data and compliance reporting support
🔹 Assist with case file management and administrative case processing
🔹 Help onboard new staff and provide system support
🔹 Manage emails, team diaries, and CRM/database records
🔹 Ensure accuracy and efficiency in administrative tasks
What We’re Looking For
✔ Strong administration skills – ability to manage multiple tasks in a structured environment
✔ Experience in case management support – assisting with compliance and reporting
✔ Technical proficiency – knowledge of CRM systems, Outlook, SharePoint & Excel
✔ Strong organisational skills – ability to prioritise and meet deadlines
✔ Experience in the disability sector is an advantage
Eligibility Requirements
🔹 Australian Citizenship required, non-negotiable
🔹 Ability to obtain and maintain a National Criminal History Check
🔹 Understanding of government processes and compliance expectations
How to Apply
📌 Applications close 10 PM AEST, Monday 10th March 2025.
🚀 Early applications encouraged, as assessments will be conducted on a rolling basis.
For more information or to apply, please email dcargin@dfp.com.au, please note there is not much more information available, however feel free to email any questions.
Make an impact in this meaningful role—apply today! 🚀
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
