Job description
Our valued State Government partner is looking for an AO3 Business Support Officer to join their team in Ipswich.
Reporting to the Business Manager, your responsibilities will include:
To be successful in this role, you will have:
In return, this role offers $49.40 + Super, 6th of a January start and an initial 3-month engagement with a possibility of an extension.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
Reporting to the Business Manager, your responsibilities will include:
- Provide efficient and high standards of customer service to customers
- Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required time frames.
- Ensure high standards and accuracy when compiling documents and reports or updating records and information systems (i.e., in Ellipse and Microsoft Office).
- Develop and maintain procedures, manuals and registers while being a contributor to improving existing procedures.
- Effectively undertake general administration functions as required.
To be successful in this role, you will have:
- Previous call centre experience will be highly regarded
- Attention to detail and accuracy
- Ability to work independently
- Intermediate Excel skills
- Basic accounts knowledge would be an advantage
- Ability to work in a fast-paced environment and against KPI’s
- High level customer service skills
In return, this role offers $49.40 + Super, 6th of a January start and an initial 3-month engagement with a possibility of an extension.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
