Service Officer - Goulburn

• NSW Government experience in Goulburn
• ASAP Start - Initial contract until March 2025, with possibility of extension
• $45.60 per hour + Super
• 35 hours per week

We are seeking a detail-oriented Service Officer to join NSW Government team in Goulburn. This role offers an excellent opportunity to contribute to the effective management of workers' compensation payments in a supportive and collaborative environment.
 
Responsibilities may include but are not limited to:

• Work collaboratively within a customer-focused team to manage workers' compensation payments for injured employees.
• Calculate weekly compensation entitlements and accurately update payroll systems.
• Ensure all payments are processed promptly and in compliance with legislative requirements.
• Build strong relationships with stakeholders to address queries and provide high-quality service. 

About you:

• Strong attention to detail and commitment to accuracy.
• Exceptional customer service and communication skills.
• Ability to manage competing priorities and meet deadlines.
• Team-oriented with a proactive and adaptable approach.
• Payroll experience is beneficial—your customer focus and accuracy matter most.

Additional Information:

• Working from home may be considered after the training period and in line with departmental guidelines, though the majority of the team is office-based.

To Apply:

In order to be considered applicants are required to hold Australian Citizenship or Permanent Residency and if successful will be required undergo a National Police Check.

If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by hitting APPLY NOW or call Amy on (02) 9200 3671 for more information.

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
 
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
 
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.