Job description
- Federal Government opportunities in Newcastle
- Initial 12-month contract with the possibility of extension
- APS5 - $55.24 per hour + super
- EL1 - $602.55 per day + super
As an APS5 Guidance Officer, you'll work under limited supervision, handling moderately complex to complex tasks.
Responsibilities include:
- Researching, drafting, and updating guidance material to meet plain English and accessibility standards.
- Interpreting the policy and legislative environment.
- Developing or updating guidance based on feedback from stakeholders.
- Understanding participant pathways and technical processes within SAP CRM and PACE systems.
- Providing advice on procedural guidance and practice implementation.
- Contributing to continuous improvement and innovation within the branch.
In the EL1 role, you'll coordinate and manage detailed or sensitive projects that impact the Agency’s strategic and operational outcomes.
Responsibilities include:
- Building and maintaining relationships with key stakeholders to support service delivery.
- Offering strategic advice on participant pathways and technical processes.
- Supporting business improvement in access and planning.
- Reporting critical issues to senior management.
- Leading a small team to deliver Agency Guidelines, letters, and knowledge articles.
- Advising the Agency’s executive team and other government departments.
- Excellent communication skills with internal and external stakeholders.
- Ability to draft and simplify complex guidance material.
- Strong prioritization skills and ability to meet deadlines.
- Experience with Confluence and JIRA (desirable).
- Skills in resolving issues and managing risks across various activities.
- Ability to develop and manage high-performing teams.
- Capability to foster a collaborative culture and engage individuals in action plan
To be eligible it is essential that applicants hold Australian Citizenship.
If you are interested in this role, please submit your updated resume in MS Word format by hitting APPLY NOW or call Ankita on 02 9200 3683 for more information.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
