Senior Client Relationship Officer - Assets

• Location: Dubbo with WFH flexibility
• Duration: ASAP start date - 26/02/2025
• Pay Rate: $550/day + super
• Working Hours: 7 hours/day, 35 hours/week

Our State Government Client is seeking a passionate Senior Client Relationship Officer to join their Dubbo team, dedicated to providing Housing Services to the community. This role is critical in supporting property management transfers, stimulus initiatives, ongoing property inspections and upgrades, and new acquisitions.

Key Responsibilities:

• Assess local properties and report on their fitness for use, property condition, and priority for repairs and refurbishment to meet client needs while adhering to relevant legislation, policies, and procedures.
• Resolve client issues by collaborating with property owning and managing organizations to achieve suitable outcomes.
• Monitor, assess, and report on the quality, progress, and issues in new build and refurbishment programs, escalating and resolving issues to ensure timely completion and compliance with policies and contractual obligations.
• Manage housing providers' maintenance backlog and recommend actions to expedite scheduled work.

The Ideal Candidate:

• Proven experience in asset management and client relationship management.
• Strong problem-solving skills and the ability to work collaboratively.
• Excellent communication skills, both written and verbal.

Essential Requirements:

In addition, these roles are being recruited utilising Affirmative Measures and is open only to candidates who:

1. are of Aboriginal and/or Torres Strait Islander descent; and
2. identify as Aboriginal and/or Torres Strait Islander; and
3. are accepted by their community as being Aboriginal and/or Torres Strait Islander

As part of this recruitment process you will be required to provide documentation that confirms your Aboriginal and/or Torres Strait Islander heritage. You can load this with your application or provide if you are found suitable. 

Note:  the filling of this vacancy is intended to constitute an affirmative measure under subsection 8(1) of the Racial Discrimination Act 1975.

To Apply:

Applicants must have valid work rights to be considered for this role.
 
If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by hitting APPLY NOW or call Ankita on 02 9200 3683 for more information.
 
 

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
 
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
 
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.