Job description
- Opportunity to join an established Salesforce team working on exciting new features
- Initial 6-month contract with potential for extension
- Competitive rate of up to $750 per day plus Super
Key accountabilities:
- Provide level two (L2) support for the Salesforce platform including configuration, testing ,implementing enhancements and deployments.
- Conduct system health checks, org refresh activities , release updates and quality assurance on outcomes. Should provide inputs for upcoming salesforce release changes that might impact the production instance.
- Identify and establish working relationships with business analysts identifying business processes requiring advice and services, including establishing effective feedback on system performance and usability.
- Manage and ensure the effective implementation of system changes, including conduct tests, assist with debugging, and support implementation processes through the delivery and ongoing review of user and system documentation.
- Identify and analyse operational requirements, investigate the cause of customer queries and issues, and formulate and implement solutions.
- Consult with vendors and service providers to support the resolution of second level technical or service-related issues that impact on the operation of Salesforce.
- Manage the production environment, including deployment of releases to production.
- Create standard reports and dashboards for business.
- Experience of working with large and complex technical infrastructures.
- Experience in being responsible for the maintenance of large, complex Salesforce systems.
- Expert knowledge in configuring and maintaining Salesforce implementations.
- Relevant Salesforce certifications for administration and development.
- CI/CD release and deployment skills using tool such as git , bitbucket, azure , source tree, vscode.
- Knowledge to implement solution using flow builder .
- Knowledge to do data upload to salesforce using tool such as data loader.
If you are ready to take on a rewarding challenge and contribute to the success of this organisation, we encourage you to click on "apply now" button with your updated CV in MS Word/ reach Madhuri directly at mmutyam@dfp.com.au / 02 9200 3674.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
