Job description
Remote Travel Claims Consultants Temporary Surge Positions Available
Are you a dedicated professional with a passion for delivering exceptional customer service and managing insurance claims? Are you seeking a remote role? If so, we want to hear from you!
About the RoleWe are partnering with a leading travel insurance organisation committed to supporting travellers worldwide. To meet growing demand, we’re seeking skilled Remote Travel Claims Consultants to manage travel insurance claims and provide outstanding customer service.
Key Responsibilities
If this sounds like you, Our next Surge period commences Janurary 2025! So Apply Now.
#scr-harley-darmanin
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
Are you a dedicated professional with a passion for delivering exceptional customer service and managing insurance claims? Are you seeking a remote role? If so, we want to hear from you!
About the RoleWe are partnering with a leading travel insurance organisation committed to supporting travellers worldwide. To meet growing demand, we’re seeking skilled Remote Travel Claims Consultants to manage travel insurance claims and provide outstanding customer service.
Key Responsibilities
- Manage a national portfolio of travel claims, ensuring efficient processing.
- Handle a high volume of inbound and outbound calls, providing timely, accurate, and exceptional service.
- Build and maintain positive relationships with both internal and external stakeholders.
- Adhere to all relevant policies and procedures to mitigate risks and ensure compliance.
- Offer clear updates and guidance to clients throughout the claims process.
- Current RG146 Accreditation (essential).
- Valid National Police Check (essential).
- High-level customer service experience, ideally within a claims environment.
- Insurance industry knowledge or background is highly desirable.
- Strong multitasking ability and comfort in a fast-paced remote environment.
- Confidence using multiple systems and software.
- A device that meets the minimum requirements of 16gb of Ram, 128gb hard drive
- Workstation based within Australia, that is in a quiet space
- Flexible remote working arrangements.
- A dynamic and supportive work environment.
- Opportunities for professional development and career progression.
If this sounds like you, Our next Surge period commences Janurary 2025! So Apply Now.
#scr-harley-darmanin
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
