Job description
Would you like to take on new challenges with your dispense experience! This service is a 24/7 service where you will work partly in the CBD office and remaining time from home.
We are seeking a number of experienced Pharmacy Assistants to join our client who is a Federal Government Agency. The position would perfectly suit someone who has dispense experience in a hospital or community setting wanting to branch out into the public sector.
The Role and Responsibilities
You will be operating in a call centre environment answering queries and providing relevant information regarding the Australian Government’s Pharmaceutical Benefits Scheme (PBS).
You’ll provide high quality customer service and timely advice for pharmaceutical issues, and liaising with a range of both internal and external stakeholders.
About You
Effective communication and the ability to build positive working relationships with relevant stakeholders will be critical to your success in this role.
In addition, you will demonstrate the following:
If this role sounds like something you’d be interested in and you want to join a team that’s supportive, with a great culture then please don’t wait and apply now!
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
We are seeking a number of experienced Pharmacy Assistants to join our client who is a Federal Government Agency. The position would perfectly suit someone who has dispense experience in a hospital or community setting wanting to branch out into the public sector.
The Role and Responsibilities
You will be operating in a call centre environment answering queries and providing relevant information regarding the Australian Government’s Pharmaceutical Benefits Scheme (PBS).
You’ll provide high quality customer service and timely advice for pharmaceutical issues, and liaising with a range of both internal and external stakeholders.
About You
Effective communication and the ability to build positive working relationships with relevant stakeholders will be critical to your success in this role.
In addition, you will demonstrate the following:
- Experience as a Dispense Technician
- A minimum Certificate III in Community Pharmacy or equivalent qualifications
- A good understanding of the Australian Government Pharmaceutical Benefits Scheme (PBS)
- Ability to demonstrated sound judgment and ability to work in a fast paced environment
- Excellent computer skills / the ability to learn new systems
- Demonstrated excellent written and verbal communication skills
- Strong interpersonal and organisational skills.
- A competitive hourly rate - $41 per hour + super + penalty rates for afternoon / night / weekends
- 4 – 5 week induction
- Ongoing training and development
- Required to be available and flexible to work across a seven day roster. Weekend, late and evening work is completed from home.
- Work for a Federal Government department
If this role sounds like something you’d be interested in and you want to join a team that’s supportive, with a great culture then please don’t wait and apply now!
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
