Internal Review Officer - Parramatta

• Multiple Federal Government opportunities in Parramatta
• Initial contract until December 2025
• Start January2025 
• $55.24 per hour + super

The APS5 Internal Review Officer is accountable under limited supervision to undertake moderately complex to complex work. Legislation, policies, procedures, standards, methodologies and precedents guide the position.
 
It is a team membership position and where required, will perform work that involves team leadership responsibilities requiring the setting of priorities and allocating work to other lower-level team members within a team.
 
Responsibilities may include but are not limited to:

• Working with participants to gather information regarding the nature and context of review requests, informing participants and their representatives about decisions, reviews and the appeals process.
• Undertaking evidence-based decision making as prescribed in the policies.
• Monitoring and managing caseloads, ensuring internal reviews are completed within set timeframes.
• Contributing to quality improvement activities to enhance service delivery practice, processes and systems.

The successful candidate will be able to demonstrate the following:

• Previous experience in internal reviews.
• Good critical thinking skillset.
• Strong communication skills along with excellent attention to detail.
• Ability to manage competing priorities while maintaining high work standards and accuracy.
• Experience in building relationships both with internal and external stakeholders.
• Previous Local Area Coordination experience would be highly regarded.
• It is highly desirable that applicants have an understanding of or lived experience in the field of disability.

To Apply:
In order to be considered applicants are required to hold an Australian Citizenship.
 
If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by hitting APPLY NOW or call Ankita on 02 9200 3683 for more information.

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
 
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
 
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.