Job description
Multiple inbound customer service opportunities with a leading Australian health insurance provider. Utilise your contact centre experience. Flexibility to work from home post training
Our client is a leading Australian Health Insurance provider, offering opportunities for experienced customer service professionals to join their growing team!
You will manage inbound enquiries from existing members, providing exceptional service, and matching the products that suit their needs best. Comprehensive training program is provided onsite in Melbourne prior to moving to remote.
What's in it for you?
Preferred candidates will be required to successfully pass background checks (including police checks, reference checks)
If you would like to be considered for this exciting opportunity, then please apply now.
For further enquiries, please contact the DFP Contact Centre team on 8632 9957.
#scr-harley-darmanin
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
Our client is a leading Australian Health Insurance provider, offering opportunities for experienced customer service professionals to join their growing team!
You will manage inbound enquiries from existing members, providing exceptional service, and matching the products that suit their needs best. Comprehensive training program is provided onsite in Melbourne prior to moving to remote.
What's in it for you?
- 5 weeks paid training in Melbourne
- Flexible work from home arrangement post training.
- Employee benefits including:
- Subsidised banking and health insurance products
- Discounted onsite cafe
- Employee wellbeing and health programs
- Discounts on retail products and services
- Previous customer service experience in a phone-based environment.
- An interest in health and passion for helping customers.
- Self-motivation and enjoy working towards team KPI’s.
- Ability to commit to a flexible rotating roster 8:30am – 8pm Monday to Friday – NO WEEKENDS
- Proficiency with navigating multiple systems.
- Strong written and verbal communication skills.
Preferred candidates will be required to successfully pass background checks (including police checks, reference checks)
If you would like to be considered for this exciting opportunity, then please apply now.
For further enquiries, please contact the DFP Contact Centre team on 8632 9957.
#scr-harley-darmanin
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
