Job description
- State Government Opporuntity
- Newcastle CBD (Hunter Street) - 100% Office Based
- $35 hour + Super
- Initial 4 months Contract with possibility of extension
- Monday to Friday 9am to 5pm with one hour for lunch
The Client Service Officer (CSO) is part of the Trustee Services Division which is responsible for delivering high quality services to customers, predominately in relation to Wills and Estates.
The CSO is responsible for delivering high-quality, consistent, and timely estate administration services. A CSO will manage a case load of approx. 50 matters, address and progress estate administration and attend to customer needs. This role will require the CSO to manage work outputs, by working proactively in progressing estate administration and communicating with beneficiaries regularly in a timely manner, to ensure favourable customer outcomes.
About You
The ideal applicant will possess excellent interpersonal, customer service and communication skills and experience in dealing with a diverse range of clients, professionals, staff, and community members. They will also possess strong investigative, analytical and problem solving skills to thrive in this role.
While no former Estate administration experience is necessary, it is highly desirable to have experience working in legal or financial sectors/roles.
To Apply
In order to be considered applicants are required to hold an Full Working Rights in Australia and be willing to undergo a Police Check if successful.
If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by hitting APPLY NOW or call Amy on (02) 9200 3671 for more information.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
