Job description
APS 4 Planner
One of our largest clients is now seeking multiple APS 4 Planner to join there fast-growing team of talented individuals offering an attractive pay in Deakin.
About the role
The APS4 Planner is a team membership position that will work within defined parameters relating to the team’s area of responsibility. The role requires the application of well-established policy, principles, practices, and procedures to achieve outcomes that support and contribute to the agency.
The position provides operational and administrative support that is informed and directed by sound knowledge in service delivery areas and undertakes some research and analysis activities. The APS4 Planner will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of service delivery matters to resolve moderately complex enquiries.
Duties
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
- $43.82 / Hourly / Ex Super
- Deakin, ACT
- 12-month contract (possible extension)
One of our largest clients is now seeking multiple APS 4 Planner to join there fast-growing team of talented individuals offering an attractive pay in Deakin.
About the role
The APS4 Planner is a team membership position that will work within defined parameters relating to the team’s area of responsibility. The role requires the application of well-established policy, principles, practices, and procedures to achieve outcomes that support and contribute to the agency.
The position provides operational and administrative support that is informed and directed by sound knowledge in service delivery areas and undertakes some research and analysis activities. The APS4 Planner will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of service delivery matters to resolve moderately complex enquiries.
Duties
- Gathering information from participants and planning partners over the phone or in person, to enable high-quality planning and evidence-based decision-making.
- Using a range of policies, practice guidance and legislation to make funding decisions in relation to participant plans to complement informal, community and mainstream supports.
- Working closely with participants and their representatives to identify current and future supports, and informal, mainstream and community support options to achieve plan outcomes.
- Liaising with key stakeholders including Partners in the Community to deliver services to participants.
- Resolving issues and complaints in relation to participant plans.
- Completing administrative and data entry tasks relating to participants.
- Contributing to the achievement of key performance indicators, including planning targets.
- Strong communication and interpersonal skills
- Data analytical skills
- Time management
- Ability to manage multiple participant records
- Applicants must hold Australian citizenship.
- National Criminal History Records Check and completion of the Agency’s screening checks.
- Applications close 09/07/24
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.