Client Services Consultant

Posted 19 September 2024
SalaryCompetitive
LocationQueensland
Job type Full time
DisciplineTransport, Shipping, Logistics
ReferenceJO-2409-494980

Job description


Join one of the world’s growing freight forwarding companies!  This is an exciting opportunity to work with a global organization and expand your experience
 
Our client, a global freight forwarding organization is looking for an experienced client services consultant to join their team at the Port of Brisbane. This is a permanent hybrid opportunity to use your existing skills and expand your knowledge. As a world leader in freight forwarding, our client offers a competitive salary, the opportunity to learn and grow and a great team culture!
 
About the role
Reporting to the Client Services Supervisor, your role will include the following:
  • Efficient communication with all clients
  • Provide logistics solutions
  • Create, confirm and send orders
  • Ad hoc quoting, invoicing queries and escalations
  • Attend new business implementation meetings to facilitate client onboarding, setups and introductions
  • Travel may be required locally and interstate on an ad hoc basis
 
About you
You will be an experienced freight forwarding consultant with the following skills:
  • Minimum 1 year experience in freight forwarding
  • Exceptional customer service experience (over the phone and face to face)
  • Excellent communication and interpersonal skills
  • The ability to prioritise tasks and manage your time effectively
 
If you are ready for a change and have the required experience for this role, APPLY NOW.

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
 
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
 
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