Job description
Student Acquisition Officer
For over 95 years our client has played a crucial role in supporting Gippsland communities. Their commitment extends beyond traditional educational programs. They actively participate in a variety of social initiatives that contribute to the social and cultural development of the Gippsland region.
The Position
Based in Yallourn a temporary opportunity exists for a Student Acquisition Officer to join their team. The Student Acquisitions Officer acts as the first point of contact for the new course related enquiries and for supporting students through the application process.
Key responsibilities will include but not limited to:
About You:
APPLY NOW or for any enquiries, please contact DFP Recruitment Gippsland on 03 5176 3140 Your confidentiality is assured.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
- Temporary fulltime position
- ASAP start until 27th September (possibility for extension)
- Yallourn
- $36.30 per hour
For over 95 years our client has played a crucial role in supporting Gippsland communities. Their commitment extends beyond traditional educational programs. They actively participate in a variety of social initiatives that contribute to the social and cultural development of the Gippsland region.
The Position
Based in Yallourn a temporary opportunity exists for a Student Acquisition Officer to join their team. The Student Acquisitions Officer acts as the first point of contact for the new course related enquiries and for supporting students through the application process.
Key responsibilities will include but not limited to:
- Handle and qualify incoming inquiries, ensuring appropriate follow-up actions
- Address email inquiries with appropriate responses and actions
- Identify the referral platform or campaign source
- Contribute to initiatives for process improvements and efficiency
- Perform general administrative tasks
- Participate in student enrolment days
- Manage back-office enrolment processing
- Manage documents appropriately in CRM software
- Provide general course advice, resolve queries, and refer or escalate inquiries as necessary
About You:
- Experienced customer service officer
- Demonstrates initiative and quickly grasps new information
- Strong communicator with a professional and responsive approach
- High attention to detail
- Proven experience in administration and customer service
- Collaborative team player
- Preferably experienced with CRM systems (Salesforce)
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
APPLY NOW or for any enquiries, please contact DFP Recruitment Gippsland on 03 5176 3140 Your confidentiality is assured.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
