Job description
We are seeking an APS5 Quality Officer for this Townsville based Federal Government department. The role forms part of the Performance Management and Quality Branch which supports the quality and performance activities to support branch operations in an expanding network within a Federal Government Agency based in Townsville.
The position is a team membership position and is accountable for organising their workflow and making independent decisions relating to an area of responsibility. The position will be required to provide policy advice within an area of specialisation with advice based on policies and legislation.
The APS5 Quality Officer will be required to undertake quantitative and qualitative reviews of plans activities and tasks using available information where options are not always evident. It will be required to perform procedural, clerical, administrative and operational tasks that supports and contributes to objectves.
Responsibilities of the role include but are not limited to:
Entry Level checks will be required for all successful candidates and dependent on the role the appropriate working with children and/or vulnerable people checks may need to be undertaken as per State Legislation.
As this role is within the Federal Government, applications are required to hold Australian Citizenship in order to be considered.
If you are interested in this role, please APPLY NOW.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
The position is a team membership position and is accountable for organising their workflow and making independent decisions relating to an area of responsibility. The position will be required to provide policy advice within an area of specialisation with advice based on policies and legislation.
The APS5 Quality Officer will be required to undertake quantitative and qualitative reviews of plans activities and tasks using available information where options are not always evident. It will be required to perform procedural, clerical, administrative and operational tasks that supports and contributes to objectves.
Responsibilities of the role include but are not limited to:
- Managing a range of moderately complex to complex quality reviews
- Providing professional and technical commentary to review findings to improve decision making, planning practice and performance
- Conducting quality assurance and quality control activities in relation to planning processes and/or decision making
- Supporting and mentoring team members to enhance quality and correctness of technical skills and knowledge
- Assisting to develop and implement improvement strategies to deliver branch goals and strategic objectives
- Stakeholder management
- Quality assurance
- Ability to complete quality assurance activities based on guidance provided
- Well developed understanding of relevant statutory, regulatory and policy frameworks
- Attention to detail
- Ability to identify risks
- Independence and Decision Making
- Ability to exercise judgement to make decisions governed by the application of rules, regulations, best practice principles or the Agency’s operating instructions
- Decisions require evaluative judgement and may involve tailoring work methods, interpreting and adapting existing procedures and practices to achieve results.
- Work predominately involves a wider variety of still similar, well defined tasks which may require researching and organising information and choosing from a limited range of solutions.
Entry Level checks will be required for all successful candidates and dependent on the role the appropriate working with children and/or vulnerable people checks may need to be undertaken as per State Legislation.
As this role is within the Federal Government, applications are required to hold Australian Citizenship in order to be considered.
If you are interested in this role, please APPLY NOW.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
